Privacy policy

  1. Purpose and scope of information collection

When buying goods at website, The Craft House will collect personal information of customers for the purpose of informing and updating the packaging and shipping status of the order to notify customers.

The collection of personal information at the website usually includes:

  • First and last name:
  • Mobile phone number:
  • Delivery address:
  • Email address:

Scope of information use

  • Shipping orders customers have ordered at
  • Notification of order status and customer support
  • Liaise with customers to solve special cases

The Craft House commits not to use customers' personal information other than for confirmation and contact purposes related to transactions at

  1. Information storage time

Personal data of customers will be stored and kept confidential until you request to cancel. In addition, customers with an account at website can log in and delete personal information by deleting their account when needed.

Address of the unit that collects and manages personal information

  • The Craft House Global LLC 
  • Address: Houston, Texas, US
  • Email:

Means and tools for users to access and correct their personal data

Customers can update and change personal information by logging in to their accounts to edit or request The Craft House support.

  1. Committed to protecting customer's personal information

Customer's personal information will be absolutely confidential by The Craft House according to's personal information protection policy. The Craft House commits to:

  • Do not share customer personal information with any other third party without the consent of the customer, unless otherwise provided for by law.
  • All information about customer transactions at website will be absolutely confidential
  • Customer information provided to The Craft House will only be used internally by the company